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RMA request

Talk to the people who actually build amplifiers.

We are very sorry to hear that you might have a faulty product.

In order to provide you with the best possible service we kindly ask you to provide us with the necessary information by filling in the form below. We may ask for additional information after the form has been submitted.

It is not possible to submit an RMA by telephone.

Please read our Warranty and RMA policy first before submitting your RMA request

YOUR REQUEST

RMA request

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What happens next? As soon as we have received your email a reply from our team typically arrives within one working day during office hours (Mon–Fri, 08.00–17.00 CET). If you write outside office hours, you'll hear back the next working day.

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Welcome!

Important Information for Customers in the United States Import duties and tariffs imposed by the United States may fluctuate. These charges are not covered by Hypex and are the responsibility of the customer. If a shipment is not accepted due to these tariffs and is therefore held by customs or returned, Hypex cannot be held responsible for returns, delays, or any additional costs. In such cases, these responsibilities remain with the customer.

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CELEBRATING 30 YEARS OF HYPEX! 🎉

Three decades of excellence. Since 1996, we have been driven to improve your audio experience. To celebrate this milestone, we have a special gift for you! 

Get an exclusive 30 percent discount on all bundles containing a pre-amplifier!

Note: Bundles are only available for private customers.