GET IN TOUCH
Contact
Talk to the people who actually build amplifiers.
GOT A SPECIFIC QUESTION? FASTER ROUTES
These dedicated forms go directly to the right specialist. If your question doesn't fit one of them, use the general form below.
SEND US A MESSAGE
Send us a message
For anything that doesn't fit the routes above — general questions, order issues, partnerships, press, jobs — leave us a message and we will come back to you.
What happens next? As soon as we have received your email a reply from our team typically arrives within one working day during office hours (Mon–Fri, 08.00–17.00 CET). If you write outside office hours, you'll hear back the next working day.
OUR OFFICE LOCATION
Where to find us
If you would rather talk to us directly, or you need our company details for an invoice or shipping address.
+31 (0)50 526 4993
Monday to Friday, 08.00 - 12.30 and 13.00 - 17.00 CETsales@hypexdirect.com
Kattegat 8
9723 JP Groningen
The Netherlands
Hypex Direct is a webshop, not a retail store, so walk-in visits are not part of our standard service. If you'd like to pick up an order in person, please email us first so we can prepare it.
FAQ
Top questions
The questions we receive most often. The full list is on our FAQ page.
Once your order has been shipped, you will receive an email from UPS containing the tracking details.
Hypex Electronics warrants its devices for a period of two years (B2C) from the original date of purchase against defects in workmanship or materials under normal use. The business-to-business (B2B) warranty is limited to one year.
The warranty covers functional parts that affect the operation of the device. It does not cover cosmetic deterioration due to normal wear and tear, or damage resulting from accidents, misuse, or neglect. Any attempt to modify or disassemble the device (or its accessories) will void the warranty.
Please contact sales@hypex.nl within the 14-day return period to request a return or exchange. You will receive a return label for your package. Please note that we do not accept returns without an official return label.